Process
Fixed scope. Fixed price. Weekly demos.
Six steps from the first call to software your team works in. You know the price and the timeline before anything is built.
- 1
Stack review Free
A 45-minute call with your team. We map out your business's software dependencies and see what we can replace with a custom solution to save you money and time.
- 2
Team discovery
We sit with each team that touches an order and write down how the work actually happens, edge cases included, rather than how the software says it should.
- 3
Scope and price
A written scope, a fixed price and a timeline, including which of your current tools we replace and which we connect to. Nothing starts until you agree to all three.
- 4
Build and migrate
Weekly demos of working software. We migrate products, customers, orders and history while your current systems keep running.
- 5
Launch
We switch over when it is tested and your team is working in the new system, with the old one still available until the counts match.
- 6
Maintain and evolve
New features, integrations and performance work shipped by the team that built it. Monthly retainer or project by project, your call.
Discovery
Who we sit with, and what we map.
Every team sees a different part of the same order. The gaps between those views are usually where the money and the hours go.
-
Sales and wholesale
How quotes, pricing tiers and net terms work today, and what reps have to ask someone else to answer.
-
Warehouse
How stock is counted, where it lives, what gets picked first, and which numbers nobody trusts.
-
Production
What triggers a build, how materials are checked, and where a job waits longer than it should.
-
Customer support
The questions that come in daily, what the team has to open three tabs to answer, and what should never reach a person.
-
Finance
Which records have to match the books, what gets exported by hand, and when the month-end reconciliation gets painful.
-
Leadership
The numbers you run the business on, how long they take to produce, and how much of that is someone building a spreadsheet.
What you keep
Nothing gets replaced to prove a point.
If a tool earns its place, it stays and we connect to it through its API: your accounting, your email platform, your 3PL, your CRM. We tell you honestly which ones are worth keeping and which are costing you more than they return.
Start with the map.
Forty-five minutes with your team, and you leave knowing where your systems disagree and what it would take to fix it.
Free 45-minute review. You leave with a map of your stack either way.